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Courseware Development

 

A trainer's job is to facilitate learning so that participants obtain an agreed set of skills or gain the required knowledge or awareness to allow them to their change behaviour or do things differently. Course materials form the basis of, and support, this process and should allow the trainer to deliver the course content effortlessly.

The most effective courseware materials are those that have been designed using sound instructional design principles. This is the key to achieving the ideal information flow as well as the smooth and effective transfer of learning.

Arcashia has extensive experience in developing customised corporate training programs that deliver specific and measurable learning and business outcomes. Examples of the Instructor-led training we have developed include:

  • Induction and onboarding programs
  • Management and leadership programs
  • Recruitment and selection programs
  • Systems training (HR and Payroll, Banking and Finance, Telecommunciations, Insurance)
  • Customer service training
  • Product training
  • The training of processes and procedures.